We respect all our customers individual privacy and value your confidence in us. We safeguard your confidentiality and protect the privacy of all your sensitive personal information.
We respect your privacy of your personal and medical information with highest regard thus safeguarding it is a matter of utmost importance. We are committed to meeting and exceeding the data privacy standards established by applicable to the Personal Information Protection and Electronic Documents Act of Canada, all International Privacy laws including the General Data Protection Regulation (GDPR) and the ePrivacy Directive (ePR) regulation that controls how companies and other organizations handle personal data.
As part of our commitment to protecting our customer’s privacy, we have determined and implemented the privacy parameters below. The principles governing the manner in which RxDrugsCanada.com collects, uses, stores and discloses your personal information are as follows:
We hold the responsibility of maintaining and protecting your confidential and personal medical information under our control. In compliance with PIPEDA law, and all international privacy laws. We have designated a Privacy Officer to ensure everything falls under privacy parameters and oversee compliance with all privacy obligations.
We shall identify the purpose for which personal information is collected at or prior to the time of collection from the customer or the customer’s authorized representative.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address, and phone numbers
- Unique Identifiers such as a user name and password
The customers knowledge and consent are required for the collection, use, and disclosure of personal information except where the collection, use, and disclosure is needed and permitted by applicable law.
RxDrugsCanada.com collects, uses and discloses your personal information solely for the following purposes, namely:
- to administer your request for health care services or products and to provide such products or services;
- to communicate with you with respect to your health care services or products and services you have requested;
- to communicate your personal information to associated health care professionals, including your international physician, pharmacists and other health care professionals, in order to facilitate your request for health services as specifically set out in your Customer Agreement;
- to follow-up with you and provide you with information from time to time concerning RxDrugsCanada.com ‘s products and services.
RxDrugsCanada.com will from time to time contract with certain third party suppliers, service providers, including licensed regulated pharmacies in international countries for prescription fulfillment services as well as other specialized services as required. RxDrugsCanada.com may release your personal information to such third party contractors solely in order to fulfill your request for services or products. We shall use contractual means to bind such third party contractors to its privacy obligations.
In the event your personal information is required for a specified purpose not indicated above, we will contact you to obtain your consent prior to using your personal information for any additional purposes.
Limiting Our Collection
RxDrugsCanada.com will only collect information that we specifically require in order to provide the services or products requested, and all information will be collected by fair and lawful means in accordance with all international laws.
Limiting Use, Disclosure, and Retention
RxDrugsCanada.com will not use or disclose your personal information for purposes other than for which it was collected, except with your consent or where required or permitted by law such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. The customer’s personal information will only be used or disclosed for the purpose it is collected unless consented by the customer or permitted and applicable by international law. Personal information will only be retained for the period of time it is required to fulfill professional or legal liabilities.
Collection and Use of 3rd Party Personal Information
If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
RxDrugsCanada.com must maintain personal information in an accurate, complete and up-to-date form as it is necessary to fulfill the purpose for which it is collected and to be used.
Safeguarding Personal Information
Security of your information is of utmost importance. Personal information at RxDrugsCanada.com is protected by security technologies and safeguards against unauthorized access and misuse that are appropriate to the sensitivity of the collected information. We follow generally accepted industry standards to protect your personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Openness and Transparency
Upon request and with reasonable justification customer should be informed of the existence, use, and disclosure of their personal information and shall be provided and given full access to it where required and permitted by all international laws . Customers are entitled to verify the accuracy and completeness of their personal information and may request that it be amended if required.
Customer Complaints and Feedback
Information We Collect
We collect and uses only such information that is necessary for providing our services and fulfilling your orders. It typically includes the following personal information:
Name, Mailing address, E-mail address,Telephone numbers, Occupation, Employment status, Referral source,The name of your primary physician and his or her contact information, Age, Height, Weight, Sex, Date of birth, The types of drug allergies, Medications requested, Your personal medical history information, Details of your existing medications, and other pertinent details you provide.
Credit card information (including card type and number, expiry date, and the name of the cardholder, Banking information (including transit and account numbers) Prescription information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here
Cookies and Other Tracking Technologies
Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do link this automatically-collected data to personal information. [IP addresses are tied to personal information to increase the security of the customer, ensuring there is no unauthorized access to a customer’s account].
Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links to Other Web Sites
We display personal testimonials of satisfied customers on our website in addition to any types of other endorsements. With your consent we may post your testimonial along with your name, city and country.
If you choose to use our referral service program which offers an incentive to patients who refer someone to our online pharmacy, to recommend our business to friends and family members, we will ask you for your friend’s name and email address. We may also automatically send your friend a one-time email inviting him or her to visit our website. RxDrugsCanada.com stores this information for the sole purpose of sending an email and tracking the success of our referral program. Your friend may contact us at to request that we remove this information from our database.
At our own discretion we may retain any data that you provide on this website, even if you do not complete your registration or place any order by clicking the submit button. Any such contact details and data you provide may be used to contact you in order to inquire why you did not successfully complete your registration or complete your transaction.
Customers may direct any questions or inquiries with respect to our practices or your personal information in writing or via at the address below.
663 Orly, Dorval,
Email Link: Contact Us